What are the benefits of Levelhead?

Most of the benefits that flow from skill-building with Levelhead are related to your ability to be in the moment. Our science-based program includes principles from mindfulness, positive psychology, and leadership development competencies. Some of the documented benefits are reduced stress and anxiety, improved focus and attention, stronger relationships, and an overall sense of well-being.

How long will the micro-lessons take? How often should I practice?

On average, the lessons are 3-5 minutes each and can easily be incorporated into your daily activities. It’s recommended that you complete a lesson daily to help it become a regular habit. Like exercise, it’s a mindset you want to develop vs. just an activity to do.

How will this help me at work?

There are so many benefits – for work and home. The research shows that being present helps improve decision-making, problem-solving, and creativity. It also helps improve communication and teamwork. Many people have also found that it helps them sleep better and reduce stress.

What is the difference between meditation and mindfulness?

Meditation and mindfulness are terms often used interchangeably, leaving many confused or thinking they are the same. The way we think of meditation is that it's just one of many ways that you can become more mindful.

I've tried to meditate but it just didn't work for me, why should I try Levelhead?

Our micro-lessons are designed for people just like you - people with a lot on their mind and busy lives. The lessons are very short, simple, and are easy to incorporate during the normal course of your day.

I am an experienced meditator, how can I benefit from Levelhead?

Our micro-lessons are a great supplement to your daily meditation practice and one more way you can integrate mindfulness-based practices into everything you do.

If a lesson doesn't work for me, what should I do?

There are many options and ways to build emotional intelligence skills. We specifically designed a variety of micro-lessons knowing that what works for one person, might not work for another. If a lesson doesn’t work for you, skip it and move on to the next one. However, we recommend that you try it again at some point in the future.

These micro-lessons are so simple, how can they be effective?

Sometimes the simplest things offer the greatest benefits! We purposely made our micro-lessons simple and easy to do – to make it more likely that you will do them daily and build a regular skill-building habit. Each mirco-lesson builds on the previous one, so as you gain experience, you will have the opportunity to build skills in many different ways.

Is it ok to repeat a micro-lesson more than once?

Not only is it ok, it's encouraged! This goes for those lessons that you really like and those that you weren’t that crazy about. Many people find that when they return to a lesson after they have practiced a while, they experience the lesson with a new perspective.

How can I learn more about Levelhead and the science behind your work?

Please subscribe to our Blog (you’ll find it in the upper-right corner) for regular information and insights.

How do I designate a micro-lesson as a favorite?

All you need to do is touch the heart symbol in the lower left-hand corner of the screen to save the lesson as a favorite.

How often should I practice to start seeing the benefits?

Our experience shows that people who find a few minutes to practice each day start seeing the benefits more quickly than those who practice less frequently.

What is the best approach to moving through the lessons in a track?

Many people proceed through a track completing each micro-lesson in order. As they move through the lessons, they select their favorites so that by the end of the track they have a set of lessons that are most useful to them. Also, many people find that completing the same micro-lesson on consecutive days helps them incorporate it more quickly into their daily routine.

How often should I vary my daily practice? Is it ok that I do the same micro-lessons each day?

Your Levelhead work will continue to deliver benefits to you as long as you are practicing with intention and purpose, even when you do the same micro-lesson each day. However, when you fall into mindlessly performing your practice, you will stop seeing the benefits. So, change it up to make sure that you are truly present and engaged.

How does the daily streak work?

The daily streak counts every day that you complete a micro-lesson. Missing a single day, including a weekend day, will end your current streak.

What purpose do stickers serve?

Stickers are a great way to engage with your teammates in the app. Use them to encourage and recognize your colleagues.

My App is freezing up or lagging. How can I fix it?

Most lag issues are the result of service provider strength in your area. If this continues, consider logging out and logging in again to reset the application. Of course, please ensure that the app is up-to-date with all updates. If issues persist, delete and reinstall the app.

I can’t login.

The initial login process begins with an activation code sent to you via email. If you need another activation code, ask your organization’s administrator to re-send your login email. If you have already logged in and can’t log in again, remember to use your work email address and password.

I can’t remember my username or password.

Your username is your work email. If you forgot your password, click on the “Forgot Password” link on the login screen and an email will be sent to your work email address to reset your password.

Is there a way to turn off my other notifications while I am doing an exercise in the Levelhead App, so I am not interrupted?

We have chosen not to override other notifications in case you need to accept an urgent call or text. We have made the exercises short, in an effort to minimize any interruptions, and we certainly encourage you to choose a time of day where you are least likely to be interrupted. Of course, feel free to mute your ringer as needed.

How do I change my contact email in the App?

Please contact your organization’s administrator. Your email address is your unique identifier within the system and the administrator will help ensure we migrate your information correctly.

How do I send a sticker?

To send a sticker, use the “thumbs up” icon in the bottom border of the Home screen. After you select the icon, your team should appear. Start by selecting a teammate, then select the appropriate sticker at the top of the screen. You can add a comment and then hit “Submit”.

How do I see the stickers I’ve received?

To see your stickers, select the “profile” icon (farthest right) in the bottom border of the Home screen. When the profile page appears, scroll to the very bottom of the screen and your stickers should appear. To see the detail – including who sent and the message – click on the sticker.

How do I see the badges I have earned?

To see your badges, select the “profile” icon (farthest right) in the bottom border of the Home screen. When the profile page appears, scroll to the badges section and you will see which badges you have earned. All users receive the “Onboarding” badge when they enter the application, it is green with a check mark.

I am in the wrong group and/or don’t see my co-workers.

Contact your immediate supervisor and have him/her work with your organization’s administrator to get you assigned to the correct group. Team leaders have the ability to move users among teams.

How do I change my profile photo?

From the home screen, select the “profile” icon (farthest right) from the bottom border of the Home screen. When the profile page appears, select the gear icon in the upper right of the screen. On this screen, select your name and a new screen will appear that will allow you to upload (or change) a new picture.